Frequently Asked Questions
Everything you need to know about your curls' new favorite ritual.
Are Curly Heaven products suitable for all curl types?
Yes, our formulas are specifically designed to cater to the unique needs of waves, curls, and coils (Type 2A to 4C) by focusing on moisture retention and definition.
How long does shipping take?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, and 7-14 days for international orders.
Are your products sulfate and silicone-free?
Absolutely. We pride ourselves on being 100% sulfate, silicone, and paraben-free to ensure your hair stays healthy, hydrated, and free from heavy buildup.
What is your return policy?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your hair type, you can return it for a full refund or exchange within 30 days of purchase.
Do you offer international shipping?
Yes, Curly Heaven ships worldwide. Please note that international orders may be subject to local customs duties and taxes depending on your country.
Are your products cruelty-free?
Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we are proudly PETA-certified.